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FAQs

We understand that different travellers have unique needs. Here are answers to some common questions that you may have.

Is there ample parking space for HGVs and any parking fees?

Yes, we offer a dedicated lorry park with 230 spaces. Parking fees apply; please refer to on-site signage for current rates.

Are there shower facilities available for drivers?

Yes, we provide shower facilities to ensure you can refresh during your journey.

Can I find food options suitable for a quick meal before continuing my trip?

We have several eateries offering quick service, including McDonald’s, KFC, Subway, and DonAir Kebabs.

What dining options are available for large groups?

We offer a variety of restaurants suitable for groups, such as McDonald’s, KFC, and The Breakfast Club. Seating availability may vary, so it’s advisable to check peak times.

Is there a convenience store where you can purchase travel essentials or snacks?

Yes, we have a WHSmith store where you can find a range of travel essentials and snacks.

What food options are available for children?

We have several family-friendly restaurants, including McDonald’s, KFC, and Subway, offering children’s menus.

Are there outdoor spaces or play areas for children to stretch their legs?

While we don’t have a designated play area on-site, there are open spaces where children can move around under supervision.

Is there information available about nearby attractions or family-friendly activities?

Yes, our information point provides details about local attractions and activities suitable for families.

Are there facilities to accommodate passengers with limited mobility?

Yes, our services are designed to be accessible, with facilities to assist passengers with limited mobility.

Can you park at Folkestone Services and stay for multiple nights when picking up a coach?

Yes you can pay for multiple nights on the parking machine. Current costs are £10.00 per day.

Are dogs allowed inside Folkestone Services?

Assistance dogs are very welcome to access all areas of Folkestone Services. However other dogs are restricted to the outside area. There is a grassy area to the left of the service station, behind the Costa Coffee Drive Thru where you can exercise pets, however please do dispose of any mess in the bins provided.